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Box Office Information

Many of our box office services are now automated for your convenience!  Click the buttons below in order to exchange or reprint tickets, without having to wait for a box office representative!​

For tickets to a specific show or event, please visit that show's event page for a link to purchase tickets.

Avoid Third-Party Ticket Scams

 

We want your experience at Matthews Playhouse to be truly exceptional!  Recently, there has been a surge of unauthorized vendors who are reselling tickets to our mainstage productions at inflated prices. These third-party sellers charge significantly more than the actual ticket price and offer no guarantee of valid tickets.

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When searching for Matthews Playhouse events online, you may be directed to one of these third-party websites. To ensure you’re purchasing legitimate tickets at the correct price, always visit matthewsplayhouse.com and click the "Tickets" button. This will direct you to our official ticketing partner, Arts People (check that the URL includes "app.arts-people.com").

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The maximum price for a ticket to our 2024-2025 mainstage productions (including taxes and fees) will never exceed $35. If you're being charged more, do not complete the purchase—instead, visit our website to access the official ticketing platform.

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We appreciate your support and look forward to seeing you at the show!

Currently, our box office is not holding standard office hours. 
Call 704-846-8343 option 1 or email boxoffice@matthewsplayhouse.com with any
questions or issues, and a staff person will respond as soon as possible.

  • ​Everyone who enters the theatre must have a ticket, including infants and young children.

  • Ticket prices vary based on the type of show.  Please refer to the individual show pages for specific pricing for that show.

  • All tickets purchased are subject to NC state sales tax (7.25%) and a $3 ticket fee.

  • Definitions for ticket types: ​

    • Senior- is defined as ages 60 and up.

    • Student- is defined as anyone attending a primary K-12 School or Homeschool or College/University.

    • Child- is defined as 12 years of age or under. 

    • Military- is defined as active service members, retired military, veterans, and spouses.

  • Tickets must be paid for when ordering. We accept cash, check, debit and most credit cards.

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