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Box Office Hours, Ticket Policy

The box office is open two weeks prior to performances Monday through Friday from 2:30pm - 4:30pm and one hour prior to each performance.  Tickets may also be ordered by calling 704-846-8343 during box office business hours.

Tickets may be ordered through anytime.

Ticket Ordering Information and Policies

  • All tickets are reserved seating unless noted.
  • Tickets must be paid for when ordering. We accept cash, check, debit and most charge cards.
  • Everyone who enters the theatre must have a ticket. No 'Babes in Arms".
  • Late arrivals will forfeit their reserved seating and will be seated in the first available seats in the rear of the theatre.
  • Tickets ordered online, by mail or by phone will be held at will call. This will open one hour before the performance. Please show a photo id to pick up your tickets.
  • No refunds
  • Tickets may be exchanged 48 hours in advance, subject to availability. Call the box office (704-846-8343) for details.
  • Matthews Playhouse will no longer be honoring coupons from any 3rd party sources. We apologize for any inconvenience this may cause.

Please Remember

Must Have Ticket